Our client is a gaming organization, looking for a Dutch Customer Support agent, based in Malta, on a shift basis.
Main Roles and Responsibilities:
• Assisting Players Via chat and Email
• Providing a high level of Customer Service to players
• Maintaining Customer focus and responding to customer queries in accordance with company guidelines
• Supporting and guiding customers with all requests and escalating and following up where necessary
• Promoting the brands values and products
• Previous experience in customer service or similar position
• A team player with a positive attitude
• Good Communication and IT Skills
• Excellent written and spoken skills in, Dutch and English
• Flexible approach to work and ability to work shifts, including weekends and public holidays.
• Working with a great team of people were teamwork, support and learning are our driving force.
• An enjoyable working environment in a great location.
• Competitive remuneration package.
Interested? Get in touch!