German Customer Support Agent

A global iGaming Operator is seeking to recruit a German Customer Support Agent to join their growing team.  A competitive salary and unique working hours being offered.

Main Roles and Responsibilities:

• Answer and support whilst researching solutions to customer issues
• Escalate unresolved problems in accordance with established procedures and protocols.
• Administer client account management, including updating notes in accounts.
• Monitor customer activity, including assist in the identification of fraudulent activity or abuse

Main Requirements:

• Strong Communication Skills
• Eager to solve issues that arise
• Customer focused

Interested? Contact us directly or send your CV to stephanie.anastasi@exactasolutions.com