A global iGaming Operator is seeking to recruit a German Customer Support Agent to join their growing team. A competitive salary and unique working hours being offered.
Main Roles and Responsibilities:
- Answer and support whilst researching solutions to customer issues
- Escalate unresolved problems in accordance with established procedures and protocols.
- Administer client account management, including updating notes in accounts.
- Monitor customer activity, including assist in the identification of fraudulent activity or abuse
- Strong Communication Skills
- Eager to solve issues that arise
- Customer focused
Interested? Contact us directly or send your CV to firstname.lastname@example.org