German Customer Support Agent

Back Ref: VAC-10162 Operations Malta

A global iGaming Operator is seeking to recruit a German Customer Support Agent to join their growing team.  A competitive salary and unique working hours being offered.

Main Roles and Responsibilities:

  • Answer and support whilst researching solutions to customer issues
  • Escalate unresolved problems in accordance with established procedures and protocols.
  • Administer client account management, including updating notes in accounts.
  • Monitor customer activity, including assist in the identification of fraudulent activity or abuse

Main Requirements:

  • Strong Communication Skills
  • Eager to solve issues that arise
  • Customer focused

Interested? Contact us directly or send your CV to stephanie.anastasi@exactasolutions.com

 

 

 

Stephanie Anastasi

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