Our client is looking for a Customer Support – Mandarin to support with Mandarin speaking players across their platforms!
Main Roles and Responsibilities:
• Assisting Players Via chat and Email
• Providing a high level of Customer Service to players
• Maintaining Customer focus and responding to customer queries in accordance to company guidelines
• Supporting and guiding customers with all requests and escalating and following up where necessary
• Promoting the brands values and products
• Previous experience in customer service or similar position
• A team player with a positive attitude
• Good Communication and IT Skills
• Excellent written and spoken skills in both Mandarin and English
• Flexible approach to work and ability to work shift including weekends and public holidays.
An attractive package will be offered to the right candidate.
Interested? Get in touch for more information.