Support Engineer

Back Ref: VAC-10332 Information Technology Portugal

We’re looking for outstanding individuals to help support our software for our clients. You’ll be joining a team of like-minded professionals in a fast-paced, fulfilling environment.

Your Role

  • Be part of our support team, collaborating to create innovation and excellency
  • Troubleshoot systems and application issues, determine root cause and solutions
  • Provide assistance to our clients, identifying their needs and advising them on the best approaches
  • Suggest improvements, and help drive best practices through code review
  • Maintain high performant systems capable of managing millions of transactions daily
  • Configure and customize existing and new systems
  • Set up, adjust and analyze monitoring and logging system
  • Coordinate with other teams to improve our solutions providing excellency to our clients

Personal skills and traits

  • Easy-going, humble and hardworking
  • Strong collaboration skills and passion for standards and best practices
  • Focused on solutions, sharing knowledge and learning new techniques
  • Structured, good attention to detail and thorough
  • Create and takes initiatives

Your Hard Skills

  • At least 3 years’ experience with software development or support

Solid understanding of:

  • Relational databases and SQL
  • Linux environment and administration
  • Network

Experience with:

  • Java 8 or higher
  • JavaScript Frameworks
  • Python
  • Git

Experience in the following is a plus:

  • Spring (boot), Hibernate and JPA framework
  • MS SQL stored procedure development
  • Angular and React
  • Cloud platforms

Interested to find out more? Get in touch!

Anthony Hennessy

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