Support Engineer
We’re looking for outstanding individuals to help support our software for our clients. You’ll be joining a team of like-minded professionals in a fast-paced, fulfilling environment.
Your Role
- Be part of our support team, collaborating to create innovation and excellency
- Troubleshoot systems and application issues, determine root cause and solutions
- Provide assistance to our clients, identifying their needs and advising them on the best approaches
- Suggest improvements, and help drive best practices through code review
- Maintain high performant systems capable of managing millions of transactions daily
- Configure and customize existing and new systems
- Set up, adjust and analyze monitoring and logging system
- Coordinate with other teams to improve our solutions providing excellency to our clients
Personal skills and traits
- Easy-going, humble and hardworking
- Strong collaboration skills and passion for standards and best practices
- Focused on solutions, sharing knowledge and learning new techniques
- Structured, good attention to detail and thorough
- Create and takes initiatives
Your Hard Skills
- At least 3 years’ experience with software development or support
Solid understanding of:
- Relational databases and SQL
- Linux environment and administration
- Network
Experience with:
- Java 8 or higher
- JavaScript Frameworks
- Python
- Git
Experience in the following is a plus:
- Spring (boot), Hibernate and JPA framework
- MS SQL stored procedure development
- Angular and React
- Cloud platforms
Interested to find out more? Get in touch!
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Anthony Hennessy
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