We are currently looking for a Swedish-speaking Responsible Gaming Officer who will fit in our fantastic dream team.
Main duties & responsibilities:
• Ensuring compliance with Responsible Gaming legislative requirements
• Continuous monitoring of accounts where Responsible Gaming concerns have been identified
• Analysing player activity to identify potential problem gambling patterns
• Interacting with customers in Responsible Gambling related matters
• Contributing to improvement of Responsible Gaming policies and procedures
• Testing of new Responsible Gaming features
• Ad hoc in accordance with business needs
• Daily/weekly/monthly reporting
• Statistical reviews
Skills & Qualifications:
• Excellent attention to detail
• Analytical, systematic and thorough
• Ability to work both independently and as part of a team
• Professional, confident, positive and empathic personality
• Native level of English and Swedish
• Previous experience with Customer Service and Responsible Gaming required
Interested? Get in touch!
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Stephanie Anastasi
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