Swedish-Speaking Responsible Gaming Officer

Back Ref: VAC-10377 Operations Malta

We are currently looking for a Swedish-speaking Responsible Gaming Officer who will fit in our fantastic dream team.

Main duties & responsibilities:

• Ensuring compliance with Responsible Gaming legislative requirements
• Continuous monitoring of accounts where Responsible Gaming concerns have been identified
• Analysing player activity to identify potential problem gambling patterns
• Interacting with customers in Responsible Gambling related matters
• Contributing to improvement of Responsible Gaming policies and procedures
• Testing of new Responsible Gaming features
• Ad hoc in accordance with business needs
• Daily/weekly/monthly reporting
• Statistical reviews

Skills & Qualifications:

• Excellent attention to detail
• Analytical, systematic and thorough
• Ability to work both independently and as part of a team
• Professional, confident, positive and empathic personality
• Native level of English and Swedish
• Previous experience with Customer Service and Responsible Gaming required

Interested? Get in touch!

Stephanie Anastasi