Technical Support Engineer

Vacancies Ref: VAC-10855 Information Technology Portugal

Our client is a dynamic and innovative software company providing platforms across multiple gaming industries. They are looking for a Technical Support Engineer to be part of the support team, collaborating to create innovation and excellency.

The Role:
• Be part of the support team, collaborating to create innovation and excellency.
• Troubleshoot systems and application issues, determine root cause and solutions.
• Provide assistance to clients, identifying their needs and advising them on the best approaches.
• Suggest improvements, and help drive best practices through code review.
• Maintain high performant systems capable of managing millions of transactions daily.
• Configure and customize existing and new systems
• Set up, adjust and analyze monitoring and logging system
• Coordinate with other teams to improve solutions providing excellency to clients.

Personal Skills and Traits:
• Easy-going, humble and hardworking
• Strong collaboration skills and passion for standards and best practices
• Focused on solutions, sharing knowledge and learning new techniques
• Structured, good attention to detail and thorough
• Creative and takes initiatives

Job Requirements:
• At least 3 years’ experience with software development or support
Solid understanding of:
• Relational databases and SQL
• Linux environment and administration
• Network
Experience with:
• Java 8 or higher
• JavaScript Frameworks
• Python
• Git
Experience in the following is a plus:
• Spring (boot), Hibernate and JPA framework
• MS SQL stored procedure development
• Angular and React
• Cloud platforms

Interested? Get in touch!

Jay Power

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