Exacta Solutions Q&A Series: How Are Evolving Trends and Candidate Expectations in the iGaming Industry Shaping Recruitment Challenges?

The difficulty of finding and retaining talent in today’s constantly evolving industry has never been greater. The days when a solid offering and stable employment were enough to keep staff throughout their careers are long gone.

Today, several factors are making it increasingly difficult for companies to not only attract but also retain qualified individuals. These challenges range from generational shifts and emerging work patterns to the rise of remote working and fierce competition for top talent.

Increased Demand for Niche Roles

One of the primary reasons companies are struggling to attract and retain talent is the increasing demand for niche roles within gaming companies as they seek to strengthen every department. These specialised positions require specific skills and experience, making them harder to fill.

Recently, the demand for C-level executives—such as CMOs, CPOs, and CEOs—has noticeably increased, driven by companies expanding into both regulated and unregulated markets. Alongside this, there has been a rise in roles that provide a pathway to C-level positions, such as Chief of Staff, allowing individuals to work closely with executives and gain the critical industry knowledge required to progress into more senior roles.

Affiliation roles are also in high demand, particularly from operators looking to drive traffic to their sites. Additionally, the increasing need for VIP managers, who play a crucial role in boosting revenue for online operators, highlights another significant trend. These roles are just a few examples of the in-demand opportunities currently available in the industry. However, these shifts make it more challenging for employers to recruit individuals with such specialised skills.

A Shift in Priorities

Candidates are now more cautious when considering a change in employer, weighing a wide range of factors beyond salary alone. Flexibility, remote working options, work-life balance, and career development opportunities all play a significant role in the decision-making process.

These factors, alongside evolving trends in the iGaming industry, make the task of hiring and retaining employees more challenging than ever.

As a result, companies must keep up with candidate expectations by offering not only competitive benefits but also a compelling workplace culture to attract and retain top talent.

Employees need to feel motivated, inspired by leadership, and confident that there is a clear path for growth and development within the company.

What Does This All Mean?

In summary, these challenges highlight the need for employers to go beyond offering competitive salaries and create an environment that meets the evolving needs of today’s talent pool, including flexibility and work-life balance.

The growing demand for niche roles, driven by shifting trends in the iGaming industry, adds to the already challenging recruitment and retention landscape, making it even more difficult for companies to secure the right talent.

This is where recruitment agencies can play a crucial role, using their expertise to help employers not only identify the best candidates but also navigate the complexities of market expansion, ensuring that both employers and candidates find the right fit.

At Exacta Solutions, we have extensive experience in iGaming recruitment and a deep understanding of the unique challenges faced by both employers and candidates. Our specialised knowledge and industry connections enable us to guide companies in finding the perfect talent while helping candidates secure opportunities that align with their career aspirations. Whether you are navigating market expansion or seeking niche roles, Exacta Solutions is here to help you make the perfect connection.

These insights were shared by Chanelle Demanuele, Recruitment Manager, and William Bilton, Senior Recruitment Consultant on the Exacta Solutions Q&A video series. Follow Exacta Solutions on LinkedIn to view the full episodes.