GCC Manager

We are looking for a commercially driven and experienced GCC Manager to join our client’s team within the international iGaming industry.

The successful candidate will be responsible for driving business growth, customer acquisition, and market development across the Gulf Cooperation Council (GCC) region, with a strong focus on affiliate partnerships, VIP player management, and customer retention.

This position is ideal for someone with a strong understanding of GCC markets, hands-on experience in online casino or sports betting, and the ability to manage commercial relationships while driving market performance.

Key Responsibilities

Market Development & Customer Acquisition

• Develop and execute strategies to grow the company’s presence across GCC markets.
• Drive customer acquisition through affiliate partnerships and digital marketing channels.
• Identify new commercial opportunities and acquisition partnerships within the region.
• Support customers throughout the registration, conversion, and first deposit process.
• Take ownership of market performance and contribute to overall business growth.

Affiliate & Partnership Management

• Build and maintain relationships with existing affiliate partners.
• Identify and develop new affiliate partnerships to expand customer acquisition.
• Collaborate with internal teams to support commercial activities and market development.

VIP Management & Customer Retention

• Build and maintain strong relationships with VIP and high-value players.
• Develop initiatives to improve player engagement and retention.
• Re-engage inactive players and identify opportunities to strengthen customer loyalty.
• Communicate directly with players to support their overall experience.

Market Insights & Collaboration

• Monitor market developments, customer behaviour, and commercial opportunities across GCC countries.
• Share market insights and recommendations with internal stakeholders.
• Collaborate with Marketing, CRM, Product, and Customer Support teams to improve customer acquisition and retention strategies.

Requirements

• Previous professional experience within the iGaming industry, particularly online casino and/or sports betting.
• Fluency in Arabic, with a strong understanding of GCC markets and customer behaviour.
• Proven experience in digital customer acquisition and affiliate management.
• Hands-on experience managing VIP and high-value players within GCC markets.
• Strong commercial awareness and the ability to identify business growth opportunities.
• Confidence in communicating directly with players and managing customer relationships.
• Ability to take ownership of market performance and commercial objectives.
• Strong interpersonal, communication, and relationship management skills.
• Proactive, results-oriented approach with the ability to work independently and collaboratively.

If you are an experienced iGaming professional with a strong understanding of GCC markets and a passion for customer acquisition, affiliate partnerships, and VIP management, we would love to hear from you.

Apply today to learn more about this opportunity and take the next step in your iGaming career.