22 Feb 2023

Betting On A Better Future: Why ESG Matters In iGaming

Betting on a Better Future: Why ESG Matters In iGaming | Exacta Solutions

Discover how iGaming companies can lead the way in promoting Environmental, Social, and Governance (ESG) values, while staying competitive and attractive to customers and employees.

As the iGaming industry continues to evolve, it’s crucial for operators to keep up with the latest trends and stay ahead of the competition. One important trend that’s gaining traction across all industries is the focus on Environmental, Social, and Governance (ESG) initiatives. These initiatives go beyond just making a profit and show a company’s commitment to making a positive impact in their industry and community.

By implementing sustainability initiatives, social responsibility programs, and good governance practices, iGaming companies can demonstrate their dedication to making a difference and set themselves apart from others in the industry. These initiatives can not only benefit the environment and community, but they can also positively impact a company’s reputation, employee attraction and retention, and financial performance.

But first of all, how does ESG impact an iGaming company?

iGaming ESG initiatives | Exacta SolutionsWhy ESG Matters to iGaming Companies

It boosts a brand’s reputation:

A company’s reputation can have a significant impact on its ability to attract and retain employees, as well as customers. Companies that are seen as responsible, sustainable, and trustworthy are more likely to be viewed positively, and this can enhance their brand and appeal. ESG initiatives can help iGaming companies build a strong reputation by demonstrating their commitment to the environment, their employees, and the communities in which they operate.

It strengthens employee attraction and retention:

Surveys have shown that a growing number of employees, particularly among younger generations, are interested in working for companies that have strong ESG practices. In the iGaming industry, where attracting and retaining top talent is critical to success, companies that prioritise ESG can have a significant advantage. By showing employees that they care about more than just the bottom line, iGaming companies can create a more attractive workplace and retain employees for longer.

It affects the company’s financial performance:

ESG considerations can also impact a company’s financial performance, which can in turn impact its ability to attract and retain employees. Companies that champion ESG often have better financial performance and stability, making them more attractive to job seekers. Additionally, ESG-focused companies are often viewed as being more forward-thinking and innovative, which can further enhance their reputation and appeal.

Ideas for ESG Initiatives in the iGaming Industry

esg in gaming industry | Exacta SolutionsSustainability

The iGaming industry has a significant environmental footprint, due to the energy consumption associated with running online gaming platforms and data centres. Companies can take steps to reduce their environmental impact by implementing initiatives such as reducing energy consumption, increasing energy efficiency, and reducing waste.

To reduce their environmental footprint, iGaming companies can adopt several sustainability initiatives such as:

• Energy conservation: Implementing measures to reduce energy consumption, such as upgrading to energy-efficient equipment and utilising virtual or cloud-based solutions instead of physical data centres.

• Recycling Programs: Implementing recycling programs to reduce waste and minimise the impact of their operations on the environment.

Social Responsibility

iGaming companies can demonstrate their commitment to the communities in which they operate by supporting local charities, sponsoring community events, and investing in education and training programs. This can be achieved through various social responsibility initiatives such as:

• Community Support: Sponsoring local events, supporting local charities, or providing funding for community projects can demonstrate a company’s commitment to the well-being of their community.

• Education and Training: Partnering with local organisations to provide educational and training programs for young people can not only benefit the community, but also contribute to the development of future employees and customers.

Responsible Gaming

Another important aspect of ESG in the iGaming industry is a commitment to Responsible Gaming initiatives. This involves helping problem gamblers by providing them with the right tools and resources to manage their gambling behaviour and avoid harmful consequences. By demonstrating a commitment to Responsible Gaming, iGaming companies can enhance their reputation and show that they are not only interested in making a profit, but also in promoting responsible and safe gaming practices. Some Responsible Gaming initiatives could be:

• Self-Exclusion Options: Providing players with the ability to voluntarily exclude themselves from gaming activities can help prevent problem gambling.

• Responsible Gambling Alerts: Implementing alerts and reminders to encourage players to stay within their limits and gamble responsibly.

• Support and Information: Providing resources and support to players who may be struggling with problem gambling, such as information on responsible gaming, support groups, and counselling services.


Good governance is critical to the long-term success of any company, and this is especially true for iGaming companies, which are regulated in many countries. In addition to implementing strong internal controls and promoting transparency, iGaming companies can also demonstrate their commitment to good governance by ensuring fair and equitable treatment of employees and providing opportunities for career development. This includes adhering to laws and regulations related to employment and labour, fostering a diverse and inclusive workplace, and offering competitive compensation and benefits packages.

Moreover, good governance in the iGaming industry also means creating a positive work environment that supports and encourages employee growth and development. This can involve offering training and development programs, mentorship opportunities, and encouraging career mobility within the company. By investing in their employees and offering fair job opportunities, iGaming companies can not only enhance their reputation, but also attract and retain top talent, ultimately contributing to their long-term success. iGaming companies can demonstrate their commitment to good governance through initiatives such as:

• Compliance with Laws and Regulations: Complying with all relevant laws and regulations, such as anti-money laundering (AML) and Know Your Customer (KYC) programs, to prevent fraud and ensure responsible and ethical operations.

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